Support

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Real answers from people who run VRChat groups too. Start in the support server for the fastest reply, or browse the options below.

The quickest way to reach us. Ask a question, report an issue, or get setup help directly from the team.

Trials, system requirements, data and privacy, the Discord bot — the common questions answered in one place.

Trade tactics with other group owners, share what’s working, and see what’s coming next.

Questions about a charge, cancelling, or a refund? Our billing and refund terms cover the details.

Get the latest Windows build. The app keeps itself up to date, so you’re always on the newest version.

Still stuck?

Drop into the support server and we’ll get you sorted. Most questions are answered the same day.